Privacy Policy
Last updated: January 2, 2026
1. Introduction
CloudZone Forex Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number / WhatsApp number
- Payment information (processed securely through third-party providers)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use the collected information to:
- Process course registrations and payments
- Send course materials and updates
- Add you to our WhatsApp community groups
- Communicate about upcoming events and promotions
- Improve our services and user experience
- Respond to inquiries and provide support
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. WhatsApp Communication
By providing your phone number and registering for our courses, you consent to being added to our WhatsApp community groups. These groups are used for:
- Sharing educational content and trading signals
- Course announcements and updates
- Community support and discussions
You may leave any WhatsApp group at any time. Contact us if you wish to be removed from all communications.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods as required by law.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent for data processing
9. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- WhatsApp: +971 52 842 1748
- Email: support@cloudzoneuae.com
- Address: Dubai, United Arab Emirates